Frequently Asked Questions_img

Frequently Asked Questions

Find quick answers to the most common questions about our services, policies, and support. Whether you're looking for help with bookings, your stay, or general inquiries, this page is here to guide you with clear and concise information.

Still have questions?

Feel free to email us at info@zirahouses.com – we’re happy to help!

RESERVATIONS & PAYMENTS

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How can I make a reservation?

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Do I need to pay a deposit?

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CHECK-IN / CHECK-OUT

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What time can I check in?

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What time do I need to check out?

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My flight arrives late at night. Can I check in after hours?

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Can I check in early if my flight arrives in the morning?

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Can I check out late if my flight is in the evening?

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HOST CONTACT

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Will someone be there to welcome us?

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How can I contact the host?

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LOCATION & TRANSPORT

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How can I find the address or directions to Zira Houses?

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How far is Zira Houses from the nearest beach?

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Is it necessary to have a car?

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Is there public transportation nearby?

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THE HOUSE & STAY

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How many people can the house accommodate?

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Is the house private or shared?

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Is there heating or air conditioning?

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Do you provide bed linen and towels?

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Is there a barbecue available?

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FAMILY-FRIENDLY & SAFETY

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Are babies welcome at Zira Houses?

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Is the house safe for children?

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Is there an emergency contact or first aid kit available?

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SERVICES & AMENITIES

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Is there wireless Internet at Zira Houses?

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Is breakfast included?

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Is there a laundry service?

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If I wish to surprise someone, is it possible to order a bouquet of flowers?

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Is there parking available?

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HOUSE RULES

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Are there any house rules I should be aware of?

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CANCELATIONS

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How can I change or cancel my reservation?

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COMPLAINTS BOOK

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Is there a Complaints Book available?

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